Cancellation & Refund Policy
Please check your order and subscription details carefully before payment.
Last updated: 18 October 2026Customer cancellations
We do not offer cancellation or refunds for confirmed food orders or paid lunch subscriptions at the customer’s request. Unused subscription tokens are not refundable. A subscription pause is a delivery preference and does not cancel or refund the subscription.
Payment or order problems
If you see a duplicate debit, a failed payment with money deducted, a missing delivery, an incorrect item or a food-quality problem, contact us with your order or transaction reference and relevant details. We will review the issue with the relevant service provider where needed and communicate the resolution. Do not make a second payment until the first payment’s status is checked.
Your rights
The restriction on customer-requested cancellations does not exclude remedies required under applicable law. Payment reversals and dispute outcomes depend on the circumstances and the bank or payment provider; contact support for the status of your specific transaction.
We are here to help
Athidi Foods
Plot No. 46, NGO Colony, Near Children’s Park, Adoni, Andhra Pradesh, Indiaathidifoods46@gmail.com+91 96186 34908Chat on WhatsAppFSSAI Lic. No. 20126192001203